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Resources for your Chair

Learn how to best maintain and use your Concept Seating chair.

Get all the tips and tricks to optimize your chair for your body – discover how to adjust the height, arms, backrest, lumbar, seat slider, and more. Keep your chair in peak working order with some basic TLC and use our cleaning guide to ensure that you use the right type of cleaning products for your specific material.

Have a problem or question? Your chair is warranted for six years on all parts and 10 years on the steel frame. Reach out to our warranty team to file a claim of for general support. The warranty process is simple – no lengthy forms or reams of paperwork to fill out. And all our chairs and stools have a modular design which means that new parts can easily be installed in the field. Our goal is to keep minimize your downtime and keep you comfortably in command 24/7.

We don’t stop there…

Be sure to check out our blog for the latest on Concept Seating and best practices for ergonomic 24/7 seating. You’ll also want to explore how we give back to support the industries where our chairs are used. For example, in 2022 and in partnership with the Denise Amber Lee Foundation, we launched the Golden Headset Award for 911 telecommunicators.

Chair Care

Concept Seating chairs and stools are engineered to withstand the rigors of a 24/7 workplace.

 Our Dymetrol suspension system was specifically selected and designed because it doesn’t compress and break down the way traditional foam does. This is just one way in which we’ve engineered our chairs to keep you just as ergonomically supported for years to come.

 Learn a few simple steps will keep your chairs and stools looking good and performing 24/7 strong.

Concept Seating chairs and stools are designed and engineered with modular components for easy assembly and operation. Each chair and stool model offers adjustable features for ergonomic, personalized comfort and flexibility.

Keep your chair looking and performing well with our recommended cleaning guide and maintenance schedule. A few simple steps will keep your chair and stool looking good and performing 24/7 strong.

Our chairs are built to last and customer satisfaction is our priority.

 Each chair is handcrafted in Milwaukee, Wisconsin to deliver strength and durability while providing around-the-clock comfort. They feature a modular design that allows for replacement of parts in the field – no shipping your chair back to us. Our goal is to reduce downtime and make it as easy as possible to get your chair back in full use again.

 Concept Seating offers one of the most comprehensive warranties in the industry. Our no-hassle warranty covers:

  • The steel seat frame and steal portion of the seven-leg base for the life of the product.
  • All other parts for 6 years.
  • Shipping on approved US warranty claims.